Business Analyst, CDF
East Melbourne
About CDF
Catholic Development Fund (CDF) are a values-based financial institution that provides funding and support across its footprint of Catholic organisations, including parishes, primary and secondary schools, healthcare, aged care, and social services providers. Our values-based approach, alongside our expertise, experience and commitment, give Catholic organisations every possible opportunity to put their faith into action. From hospital wings for the sick, to safe havens for the homeless and classrooms for the young, we support our customers to grow their mission and contribute to a fair, cohesive and productive society.
About the Role
Sitting in our Information Technology team, the Business Analyst will play a pivotal role in supporting the delivery program slate, ensuring efficient operations and strategic alignment across various initiatives. Your analytical skills and strategic mindset will be essential in driving impactful decisions and optimizing processes within the organization.
Key Responsibilities
- Requirement Analysis: Collaborate with stakeholders to gather, analyse, and document business requirements for development programs and projects within the Catholic Development Fund.
- Process Improvement: Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Project Support: Implementation & integration of CDF’s new CRM tool. Provide analytical support to project managers and team members throughout the project lifecycle, including planning, execution, and evaluation.
- Vendor Management: Work closely with external vendors and partners to ensure alignment of deliverables, timelines, and quality standards, and manage relationships to drive successful project outcomes.
- Data Management: Manage and analyse data related to financial performance, operational metrics, and program outcomes to provide insights and support decision-making.
- User Testing: Conduct user acceptance testing (UAT) to validate system functionalities, identify usability issues, and ensure solutions meet user needs and expectations.
- Change Management: Assist in developing change management and training approaches, including producing training/user materials and delivering training sessions where required. Ensure smooth transition and adoption of new systems and processes by end-users.
Why Join Us
- Make a meaningful impact: Join us in fulfilling our mission of financial stewardship and community support at the Catholic Development Fund.
- Professional growth: Opportunity to enhance your skills and knowledge through challenging projects and continuous learning.
- Collaborative culture: Work in a supportive environment where teamwork and collaboration are valued.
Must have
- Excellent communication skills, both verbal and written
- Well-developed communication, analytical and reporting skills
- Stakeholder management
Desired Skills
- Minimum of 3 years’ experience as a Business Analyst
- Experience in CRM implementation
- Demonstrated ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Ability to build and leverage effective internal and external relationships.
- Prior experience working in Banking / Financial sector.
How to apply
If you feel your skills and experience align with the above criteria, we would love to hear from you. Please submit your application, including resume and cover letter. Should you have any questions regarding this position, please contact our Recruitment Consultant, Sinead on 0499 416 288.
Employment is subject to satisfactory background checks which include a National Police Check, Working with Children Check and Reference Checks. To be successful in this role you must hold valid working rights in Australia.
The Catholic Archdiocese of Melbourne is committed to the safety, wellbeing and dignity of all children and vulnerable adults. It is a requirement across our organisation that all clergy, employees and volunteers have a valid working with children check.