CA Systems policies and procedures
STANDARD 6: Effective complaints management
Processes for raising concerns and complaints are responsive, understood, accessible and used by children, adults, families, carers, communities, and personnel.
STANDARD 8: Safe physical and online environments
Physical and online environments promote safety and contain appropriate safeguards to minimise the opportunity for children and adults to be harmed.
STANDARD 10: Policies and procedures support the safety of children and adults
Policies and procedures document how the entity is safe for children and adults.
This includes implementing an effective complaints management system, maintaining best practice records management, ensuring concerns are responded to promptly and sensitively, supporting victims and respondents, and managing and communicating risks across ministries. Creating and maintaining safe physical and online environments for children and adults at risk occurs when personnel are proactive in recognising and mitigating safeguarding risks. Putting in place policies and procedures that place the safety and wellbeing of children and adults at risk at the centre of our thinking is a focus of these three Standards.
—ACSL, National Catholic Safeguarding Standards: Safeguarding children and adults at risk, Edition 2, 2022, p.8.
Framework resources
- Safeguarding Children and Young People Reporting Procedure
- Reporting abuse or safety related misconduct flowchart (A4)
- Reporting abuse or safety related misconduct flowchart (A3)
- Safeguarding Children and Young People Code of Conduct
- Safeguarding and Wellbeing of Children and Young People Policy
- Safeguarding Children and Young People Anti-discrimination and Racism Policy
- Safeguarding Children and Young People Record Keeping Policy
- TEMPLATES: Risk assessment
- INFORMATION SHEET: Child safety risk management
- INFORMATION SHEET: Safe Programs - Practice & behavioural guidelines
- INFORMATION SHEET: Situational crime prevention
- INFORMATION SHEET: Photography and Video of Children and Young People
- TEMPLATE: Photographic permission form
- INFORMATION SHEET: Electronic Communication Including Social Media
- TEMPLATE: Consent to participate in programs
- TEMPLATE: Consent to participate in online activities
- TEMPLATE: Permission to collect a child or young person
- TEMPLATE Excursion and Outings Consent Form (Last updated 22 April 2022)
- INFORMATION SHEET: Staying safe online
- TEMPLATE: Hire Agreement
- INFORMATION SHEET: Application to programs or activities run within an archdiocesan parish, agency or entity
- INFORMATION SHEET: Obligations of organisations or community groups that run or auspice community programs within an archdiocesan parish, agency or entity.
- INFORMATION SHEET: Child safety obligations for contractors
- TEMPLATE: Child safety obligations for contractors
- INFORMATION SHEET: Managing persons who may pose a risk to children and young people who attend your parish, agency or entity
- Victorian Child Safety Standard 7
- Victorian Child Safety Standard 9
- Victorian Child Safety Standard 11
- Safeguarding Framework resources (translated)