East Melbourne/Flexible Working Arrangements
Do you have a zest for delivering an exceptional client experience? Bring your ideas, growth mindset, agile approach and positive attitude to lead our Client Experience team and support the delivery of accurate and efficient processing of banking transactions.
As an experienced and motivated Executive Manager Client Experience you will be responsible for management of day to day Client Services work flow and the building of an effective and dynamic team. Working closely with our team of Relationship Managers you will improve and streamline internal and client driven operations processes and are responsible for managing relationships with the Fund’s wholesale clients for transactional banking requirements. In alignment with organisational practices, you will drive agile process improvement initiatives that improve the experience for our clients and employees.
Working at the Catholic Development Fund (CDF) you have the opportunity to partner with a values-based financial organisation that puts people and communities ahead of profit.
To be successful in this role you will need:
It would also be great if you have:
If you are someone who enjoys being able to have a positive impact by effecting change and improving the experience for our clients and our people then we would like to hear from you.
It’s important to us to make sure this opportunity is right for you and for us. All applications will be reviewed and assessed upon receipt until the role is filled.
We are committed to providing you with an outcome regarding your application within a reasonable timeframe.
Please note: The Catholic Archdiocese of Melbourne is committed to the safety, wellbeing and dignity of all children and vulnerable adults. It is a requirement across our organisation that all clergy, employees and volunteers have a valid working with children check.